Deleting your Bublee account

From the app

Open Bublee, go to your profile, then "Privacy & data", and choose "Delete my account". You will be asked to confirm once — after that, the deletion runs straight away.

By email

If you no longer have the app installed, write to us from the email address linked to your account, or mention the phone number you used in Bublee. We will verify that the request comes from you and complete the deletion within 30 days.

What is deleted

• Your account: first name, the fingerprints of your phone number, your email if you have one, and your sign-in identity.
• Your profile photo, and the profiles and photos of the children you created.
• The Bubbles you created: passed on to another active member when the group lives on, deleted when no active member is left.
• The actions and moments you created, together with the answers other people gave to them.
• The answers you gave to other people’s actions, and your read receipts.
• The participant entries and public-link answers that carry your details.
• Your notification tokens and your notification history.
• The fingerprint of your number wherever other people had recorded it — Bubble allow-lists and person-level targeting included.

What is kept

Technical records (timestamps, error traces) are kept for a limited period to operate and secure the service, but the reference to your account is removed from them, so they can no longer be linked back to you.

Content created by other people that does not reference you is not affected.

How long it takes

Deletion from the app is immediate: everything listed above is removed in a single database transaction, and your sign-in identity is removed right after. An email request is completed within 30 days.

Contact

To request the deletion of your account by email, write to us: